Surface Duo currently runs Android 10 with a very gentle coating of Microsoft layered on top and Microsoft Launcher as the default home screen. Surface Duo Nine Months Editorial (Image credit: Windows Central | Zachary Boddy) For me, at least, the Duo is a solid one-day phone that didn't have me constantly reaching for a charger. To my genuine surprise, I never worried about running out of juice, even with hours-long solitaire sessions, social media usage, and gaming. The Surface Duo can't be considered an endurance champion by any stretch of the imagination, but a relatively smaller battery combined with two high-resolution screens meant I fully expected the Duo to struggle to last a full day. Even without being a modern powerhouse flagship under the hood, the Duo still holds on to its title as "multitasking king."īattery life joined performance by soundly destroying my expectations. I do lament the lack of a high refresh rate or eye-scorching max brightness coming from my Samsung Galaxy Note 20 Ultra, but the Duo kept up enough that I didn't mind.Īnother pleasant surprise was how the Duo's "outdated" spec sheet (don't worry, I'm not here to throw a bunch of numbers at you), featuring an aging two-year-old processor and a middling amount of RAM for multitasking compared to modern smartphones, managed to more than keep up with everything I threw at the Duo, including regularly running two apps at a time and quickly switching between different apps. I found that colors are plenty vivid and contrast is great, and I never thought the Duo's screens weren't "sharp" enough with their suitably high resolution. While perhaps not as fancy as the top panels from Samsung and flagship devices from other companies, the screens are more than good enough for how I was using the Duo. Despite its unorthodox shape and size, and its slightly hefty weight, the Duo is also surprisingly easy to handle and even hold in one hand (although you'll practically need to use your other hand actually to use it). The Duo is still comfortable and immensely satisfying to open and close, from the incredible hinge to the gentle "clack" when you snap it shut. I was immediately struck by the alluring elegance of the Surface Duo's hardware.Īfter weeks of using the Duo as much as I can, some things haven't changed. Here's some info to get you started.Source: Zachary Boddy | Windows Central (Image credit: Source: Zachary Boddy | Windows Central) You can expect quality service performed by trusted experts at Best Buy Service Centers. If a new device is preferred, an Associate can match you with a new Microsoft product that best meets your needs. If the Service Center Associates are not able to resolve the issue, they can help facilitate sending your device to Microsoft for repair or replacement. Such as in and out-of-warranty support for Microsoft accessories, software, Surface, and Xbox devices.īest Buy Service Centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If there isn't a Best Buy Service Center conveniently located near you or you need additional support, visit How to get service for Surface or contact us.īest Buy Service Centers provide a premium, in-person one-stop-shop for your technology needs. Microsoft now offers even more support options for your Microsoft products through Best Buy Service Centers that provide in-person support.
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